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Digital Transformation of Education Credential Processes and Life Cycles – A Structured Overview on Main Challenges and Research Questions

2020, Keck, Ingo R., Vidal, Maria-Esther, Heller, Lambert, Mikroyannidis, Alexander, Chang, Maiga, White, Stephen

In this article, we look at the challenges that arise in the use and management of education credentials, and from the switch from analogue, paper-based education credentials to digital education credentials. We propose a general methodology to capture qualitative descriptions and measurable quantitative results that allow to estimate the effectiveness of a digital credential management system in solving these challenges. This methodology is applied to the EU H2020 project QualiChain use case, where five pilots have been selected to study a broad field of digital credential workflows and credential management. Copyright (c) IARIA, 2020