Working with focus groups as a Post-Occupancy Evaluation (POE) to support a relaunch of the library building of the German National Library of Science and Technology/University Library Hannover (TIB/UB)

Abstract

The TIB/UB (German National Library of Science and Technology and University Library Hannover) intend to refurbish their public spaces. Thus an evaluation with focus groups started the design process to verify the actual occupancy of the reference and reading spaces and to define the requirements for learning spaces. The main aspects of this project of post-occupancy evaluation, the methodology and findings are given and, last but not least, a short discussion of the procedure.